Harmony Hi Lo Adjustable Base | Parksville Mattress

Tel: 1-250-248-7133 | Toll-Free: 1-866-550-6275

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Home
About
- About Us
- Blog
Specials
Cabinet Beds
Ironan Mattress
NewGen
Testimonials
- NewGen Testimonials
- Ironman Testimonials
Mattresses
Furniture
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- Nanaimo Mattress

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Showroom Hours

Sunday CLOSED

Monday 9:30 AM–5:30 PM

Tuesday 9:30 AM–5:30 PM

Wednesday 9:30 AM–5:30 PM

Thursday 9:30 AM–5:30 PM

Friday 9:30 AM–5:30 PM

Saturday 9:30 AM–5:30 PM

Contact Us

M & N Mattress Shop
291 East Island Highway #1
PO Box 526
Parksville, British Columbia
V9P 2G4

Phone: 1-250-248-7133
Sofa Store Phone: 250-586-7133
Toll-Free: 1-866-550-6275

Reviews

Google Rating

4.9

M & N Mattress & Sofa Shop

4.9

Pauline Brown

16:12 14 Sep 16

I initially looked at M& N to support the local economy. When I decided to buy I found the service to be excellent, the mattress good quality and at a good price. I had requested a full sized box spring however I found it made the whole bed too high with the wider mattress, I phoned the store and they came back the "same day" and replaced the box spring with a thinner one and there were no additional charges. Great shop, nice people, good quality products I would highly recommend. Thank you.

Terence McFall

20:17 23 Sep 16

We purchased two twin Natural XL Ironman beds in March with the help and guidance of the great staff at M and N Beds in Parksville. We noticed very soon after that our sleep patterns improved as did freedom from morning back aches. Yes, these beds cost somewhat more than many regular beds and that is because they are unlike many regular beds. Very importantly is the after sales contact made by this Company to ensure your satisfaction with the beds. I have no hesitation in recommending M and N Beds Terry M. Qualicum Beach

Melanie Trudeau

21:52 15 Oct 16

Great customer service! They were able to answer all my questions! We were there for an hour and the representative was very patient to help us decide which bed to purchase! Very happy with our nee bed! Thank you Sukh!

Jim Horncastle

02:07 12 Oct 16

Sukh was very knowledgeable and helpful when were shopping for a mattress for our travel trailer (a challenge with my back issues). The follow up service was superb when we needed to exchange the mattress under the comfort exchange guarantee. In summary - friendly knowledgeable staff; excellent service; excellent after sales support.

Sunita Dhak

17:28 01 Oct 16

Excellent service

Jessie Kalsi

01:52 28 Sep 16

Best customer service I have ever received!!

Charlene King

02:54 20 Nov 16

Customer service was excellent and they went above and beyond our expectations!!!

Pauline Brown

16:12 14 Sep 16

I initially looked at M& N to support the local economy. When I decided to buy I found the service to be excellent, the mattress good quality and at a good price. I had requested a full sized box spring however I found it made the whole bed too high with the wider mattress, I phoned the store and they came back the "same day" and replaced the box spring with a thinner one and there were no additional charges. Great shop, nice people, good quality products I would highly recommend. Thank you.

Jim Horncastle

02:07 12 Oct 16

Sukh was very knowledgeable and helpful when were shopping for a mattress for our travel trailer (a challenge with my back issues). The follow up service was superb when we needed to exchange the mattress under the comfort exchange guarantee. In summary - friendly knowledgeable staff; excellent service; excellent after sales support.

Melanie Trudeau

21:52 15 Oct 16

Great customer service! They were able to answer all my questions! We were there for an hour and the representative was very patient to help us decide which bed to purchase! Very happy with our nee bed! Thank you Sukh!

Terence McFall

20:17 23 Sep 16

We purchased two twin Natural XL Ironman beds in March with the help and guidance of the great staff at M and N Beds in Parksville. We noticed very soon after that our sleep patterns improved as did freedom from morning back aches. Yes, these beds cost somewhat more than many regular beds and that is because they are unlike many regular beds. Very importantly is the after sales contact made by this Company to ensure your satisfaction with the beds. I have no hesitation in recommending M and N Beds Terry M. Qualicum Beach

Charlene King

02:54 20 Nov 16

Customer service was excellent and they went above and beyond our expectations!!!

Steve Weldon

16:46 10 Dec 16

The Folks at M&N Mattress are extremely knowledgable in their area of expertise: Sleep & Mattresses. Although I have known them quite some time through business, it wasn't until I went to select my Ironman mattress in the store that I found out how truly deep their product and technical knowledge was. Also, the after purchase service was fantastic as well. The delivery was prompt and any questions I may have had were answered concisely. Thanks M&N, now I can rest easy!

Jessie Kalsi

01:52 28 Sep 16

Best customer service I have ever received!!

Jane Campbell

23:50 06 Jan 17

Our third purchase at M & N says it all. Friendly and professional, staff finds the right fit for your needs. Customer service is exceptional and to top it off, mattresses are made in Canada. Doesn't get much better than that!

Cory Chapman

18:29 07 Jan 17

Have had our Ironman mattress for almost 5 years now and still love it. Staff, management and owners here were excellent to deal with and would highly recommend them. Thank you for the great service and comfy mattress.

John World

17:32 24 Nov 16

Great comfort and healthy choice!!

Avery Chris

17:25 10 Jan 17

Elaine Conway

23:31 17 Dec 16

great people so helpful to every income levels.

Jay Deleskie

20:54 13 Jan 17

My wife and I both have chronic pain from arthritis to lower back injuries which make mobility difficult. Before we met the staff at M & N mattress we were unsure as to what was the best option to aid in our chronic pain injuries. They suggested an Ironman bed with adjustable positioning. These beds saved our lives as since we have gotten our new bed we have been more mobile and wake up not in pain because this is the most comfortable bed we have ever slept in. I am buying one for my parents because they also have similar injuries. This bed will heal you and is the best investment I have ever made hands down!! Could not be happier with the service and the product! A must see if you want a better healthy life.

Sunita Dhak

17:28 01 Oct 16

Excellent service

D M

03:40 22 Jan 17

Above and beyond Service. I can definitely recommend them.

korinna leach

02:13 20 Mar 17

I have just moved to Vancouver Island sight unseen from Australia. With chronic back injuries that leave me often incapacitated with migraines and sciatica, I decided to invest in a good bed as well as a new life. I researched mattresses for months and phoned around to find the best deal from a local shop and finally found M&N Mattress Shop. I was impressed with the knowledge not only of the products but also the in depth understanding of my physical issues.This family run business gave me a great bed as well as sincere personal rapport. It is one of the most pleasant customer care experiences I have ever has and served as a nice welcome to me on this new adventure and new chapter in my life. And a great sleep is the bonus!

John Lee

23:54 22 Mar 17

Great store, great service, great products at great prices! I am a light sleeper who has had trouble getting a full nights sleep for years. Thanks to Sukh for finding my wife and I a solution that works for both of us and thanks to owners, Mark and Neelam for finding a way to accommodate our budget. We will be back!

Ricia Adair

22:16 15 Apr 17

I'm totally in love with my Ironman King Bed that I got from M & N Mattress in Parksville. First was going to get a Queen, but am so glad I upgraded to a King. I wake up back pain free feeling and feel so well rested. Thank you Mark and Neelam for the awesome customer service.

Rick Primus

16:25 23 Apr 17

Very friendly and knowledgable. Mattress is great. Haven't slept so well in years.

Jeanette Ferguson

20:10 30 May 17

We have dealt with M & N Mattress for 15 years, buying beds and furniture. We have found their prices to be good and they supply good quality. I had to deal with M & N very recently regarding a mattress that didn't stand up well and they stood right behind me and worked towards me getting a new mattress. Their customer service and after sales service are the best in my experience. I would highly recommend them for their service, pricing and knowledge of product.

victoria gillott

16:23 01 Jun 17

I bought an iron man bed and have never slept better in my life! Would highly recommend to everyone from just wanting a new bed to having any pain this bed will fix everything!

Wendy Mortensen

21:27 03 Jun 17

This will be the 3rd mattress set we have purchased. The quality and service are 2nd to none. We would highly recommend M&N Mattress

Joanne Thomson

00:43 04 Jun 17

Excellent customer service. Sukh ensures you get what "you " want and need at the right price and ensures you're happy with the product afterward.

Erin van Steen

19:12 04 Jun 17

service was great, but the Ironman bed was even better, product was better then we anticipated. we are having great sleeps and it has helped with our back pain. Even bought a second one as my husband works out of town and couldnt get the same sleep without it.thanks M &N for helping us out. the vansteens

steve k

20:46 05 Jun 17

The staff at M&N Mattress Shop are amazing. Very Knowledgeable about there product and the most amazing customer service i have ever seen and experienced. Sukh and Neelam make an amazing team at the store making sure everything is smooth sailing. I was very surprised how well they cater to your needs. As far as a great sleep i would highly recommend the ironman mattress it is a must for a great recovery and sleep.

Yvonne White

15:30 07 Jun 17

I would like to thank everyone at M&N Mattress for making my experience of finding the perfect bed so easy! I love my Ironman bed! I have never slept better. I truly believe it has helped my shoulder injury as I can now sleep on my side again. I have to also mention the ironman pillow. After buying so many different pillows I found this one. It is amazing! After a year it has never changed! I don't think I'll ever need to buy another! I know longer wake up with a headache feeling the need to fix my neck lol. It was really a great experience as delivery was the same day and they went above and beyond setting up my bed and taking away my old bed without any extra charges. Great customer service is sometimes hard to come by these days. Thank you everyone at M&N Mattress! Yvonne White

Mike Bourcier

17:56 13 Jul 17

The fact that their "IronMan" bed has literally changed my sleeping life is enough to recommend them BUT, the attentive customer service you get at M&N Mattress goes well beyond the norm. Neelam and Mark are owners who are involved 100% and their staff reflects the professionalism they project. I name numerous friends in this community who are as impressed as I am.

Michelle Pelletier

18:16 13 Jul 17

Sleeping on my Ironman mattress has really improved my quality of life. I wake up refreshed and the arthritis and fibromyalgia pain I used to feel is mostly gone. I just wish I could take it with me when I travel. It is so great to come home to it. I recommend it to everyone, just think of how many hours you spend on your bed. Totally worth the money. I found the owners and staff to be friendly and they obviously know their product very well. Just go try it!!!

Ageliki L.

20:48 26 Jul 17

The M & N Mattress Shop consistently has given us the best customer service! With moving to a new city and having to purchase bedroom sets and mattresses for the whole family, they made things super easy with no stress. We received information on all their products by experienced and friendly staff and they assisted us in picking the best mattress for us. Both of us have spinal issues and along with their assistance we chose the right mattress. It has made a huge difference in the amount of pain we experience throughout the day. If we have any questions, we simply call them and they are always happy to help us. M & N Mattress Shop is DEFINITELY the BEST place on the island to get an expert opinion and the best mattress for a good nights rest!!!

Joe Goode

18:33 14 Aug 17

We were new to the Parksville area and in dire need of a new mattress, M & N Mattresses was an amazing pick. After reading a few reviews on Google I thought I would go see what they were about. I was fully educated on the mattress industry within 20 mins of being there and felt much more comfortable about my purchase (normally I shop around, to make sure I get the best bang for my buck). I was extremely impressed with the knowledge that was bestowed upon me and can't wait for my free delivery! I saved a lot of money and am very excited to try our new bed. Thanks a ton guys!

Vicki Elsdon

23:39 19 Sep 17

We were in need of a new bed. Suk asked us all the things we like in a mattress. Then he asked us if we had a medical issue that he needed to address. Once we informed him that I suffer from Fibromyalgia he let us try certain mattress' then let us try the one he would pick for me. He was so right!!!! He explained exactly what the mattress was manufactured of and why I was feeling the differences. After 4 nights sleeping on the new mattress I felt SO GOOD. My body is really happy we made this purchase :) We were NEVER pressured or rushed at all. It was an absolute delight and fun dealing with Suk. The pillows that we chose turned out to be too soft, true to their word when I returned 3 days later they exchanged them for the next firmer ones. Not hassles at all. The delivery was right on date. We have NEVER had such efficient, polite and knowledgeable young men deliver to us. All in all, we would recommend M&N Mattress Shop to our family and friends. Vicki

Valerie Hudson

20:30 20 Sep 17

Without a doubt the best customer service I have ever experienced. The sales staff are knowledgeable professional and personable. I had just arrived in B.C and required a bed asap. My purchase was delivered by their delivery team who were on time and professional. A week later I had to purchase a metal frame which was delivered and installed for me by one of the sales staff which was so appreciated as my mobility is currently compromised. Then I needed a smaller box spring as the bed was too high. I called the owner and they made the delivery and exchanged my box spring on the same day as I had called. Amazing service !! I couldn't be more satisfied and I highly recommend M & N Mattress Shop

Lynn Chwartacki

00:20 24 Oct 17

Personalized service, every customer counts. Interested in your sleep habits and physical health in order to properly assess your mattress requirements. Finding the mattress which meets your needs is extremely important. I commend the staff on their knowledge and client driven approach. Thank you...

Gloved Up Promotions

14:55 02 Nov 17

I have dealt with M&N furniture for close to fifteen years now and I struggle to find the right words in describing such a helpful and community driven store. Mark and Neelam - and Sukh- have gone above and beyond their roles at the store to assist me and my family in much more than choosing the right mattress. When I was younger Mark offered me a job at a time in need, when I bought my first home Mark was quick to borrow me his truck, and now as I type, I am in possession of the M&N delivery truck as they helped, yet again, in a move to a new home. If you are anywhere from Campbell River to Duncan, and everywhere in between, you owe it to yourself to check out M&N mattress.

Aren Foster

22:58 07 Nov 17

We recently purchased a cabinet bed at M & N Mattress. Sukh came to our house to take measurements and help select the finish colour. The delivery was prompt and efficient and we were shown how to set up and store the mattress in the cabinet by the helpful staff. As newcomers to the area we were pleased by the personal service and warm welcome we received.

Donna Andres

22:41 09 Nov 17

We purchased an Ironman Bed from Mark and no bed has compared to to. When I travel and sleep on other beds my back usually hurts. When I’m back in my own Ironman I feel refreshed and always have a good sleep. Mark has been wonderful. Thank you M & N Mattress. Definitely 5 star.

julie towers

15:39 15 Nov 17

Just bought my 2nd mattress in a year from this amazing company. Plus a beautiful new bed frame. We absolutely love our new mattresses both in our RV and in our home. Great products, the service is over and above anything I have experienced, it puts the big box stores to shame. Delivery fast and efficient and everyone so friendly and accommodating. Thank you for such a positive shopping experience.

Donna Jansonius

21:04 16 Nov 17

Great service! After not picking up my paid for mattress for many months, I was worried they would not honour my purchase. That wasn't the case at all! They quickly found my paperwork for my purchase and promptly ordered the mattress for me. Very impressed. M&N I'll be a customer for life. ??

Kari-Lee Burnham

20:43 04 Jan 18

Mark was very helpful. He found a good match in our budget and the mattress was delivered the next day. Its been just over a week and hubby and i are sleeping great. We will be back for our future mattress purchases.

GWT SLT

22:35 05 Jan 18

Highly recommend the M&M Mattress Shop - the staff is welcoming, very knowledgeable and the prices are extremely reasonable. We have recently purchase three beds for our new home and are very happy to have shopped locally . Delivery personnel are also very efficient and respectful in every way.

Amanda Hatcher

00:45 10 Jan 18

From the moment I walked in the store to saying our goodbyes, I found the staff very friendly. I enjoyed my shopping experience and appreciated all that was offered. They went above and beyond my expectations. Thank you!

Elisabeth Smith

15:48 03 Feb 18

Excellent product and service. We purchased the Cabinet Bed, and it is comfortable and very easy to set up and take down. Thank you M & N Mattress Shop!

Katie Classen

21:46 19 Mar 18

We purchased a dresser from M&N Mattress recently and are extremely happy with it. The quality is great but it is the customer service that really stood out. The purchase was easy and the men that delivered it were exceptional. They made sure we were happy with the product before they left and made it very clear that they were only a phone call away if we noticed any problems. That was such a refreshing change from most that run as soon as they have your money. We will definitely be doing more business with this store.

Lynda de Fouw

18:17 27 Mar 18

We recently bought a NEWGEN mattress from M&N Mattress in Parksville BC. The staff were fantastic, very friendly and extremely knowledgeable, even the delivery men were super great. The mattress is the best sleep we have ever had. I recently had shoulder surgery and found that I am not tossing and turning, but actually sleeping through the night. My partner as well has had no back, hip, or shoulder pain. Excellent all the way around. We highly recommend this establishment and the bed... Great job M&N Mattress

Laura Healey

03:15 04 Apr 18

Wow, this purchase was one of the final items to arrive in my new home. The service from the sales, to delivery to management was awesome. I work in the service sector and they impressed me. The delivery guys took the time to explain set up and how to use it. It was refreshing to purchase from a company that truly cares! Follow up call was a nice touch. Impressed

Albert Delos-Angeles

00:31 05 Apr 18

The staff were amazing and knowledgeable about the products they sell. I’m very happy with the customer service they have provided me. I purchased a Ironman 3.0 and the mattress was a little to firm for my liking. I’m so glad about their 366 night comfort exchange guarantee. I came in and informed them about my mattress and they exchange my mattress for another one with no hassle. They delivered and picked up my other mattress free of charge. Absolutely blown away with the service they provide. Thank you so so much! I will highly recommend you to everyone who needs a mattress.

louise brandt

20:51 12 Apr 18

These people at M&N are very professional to do business with, I had very good information about purchasing a mattress to suit me. The warranty is excellent, and they make ever effort to please . My mattress I purchase was to firm for me, so after trying it for a few night they replaced it with a softer mattress, no problems to do that, , the young fellows that delivered my mattress were very good, pleasant,and polite, I recommend anyone wanting a new mattress to go see these people, I am a very happy customer. Thanks M&N mattress-Parksville, Vancouver Island.

Derek Simnett

20:43 26 Apr 18

This is the place to get your new mattress! We received our IronMan Mattress two weeks ago and my partner and I have never slept better. Mark is knowledgable, professional and knew exactly what kind of mattress would work for our needs. The delivery team was great,and we even received a call a few days later asking how we were sleeping. We can't recommend M&N Mattress shop enough. They truly go above and beyond and really care for their customers.

Natalie Zavaglia

20:12 14 May 18

Best mattress ever. We have two. Service is really good. I just acquired a king size pillow from them and so far so good. I'll be back for a couple more pillows. Lol. We have a queen size and a king size mattress. Both are different in their firmness and both are great. Definitely the only mattress we will ever have.

John Anderson

05:35 22 Jun 18

We were originally looking for a “Murphy bed” and discovered M & N Mattress by chance. The bed we purchased folds into a cabinet which looks like a large dresser. It unfolds into a double bed with a high quality foam mattress which competes with our deluxe king size bed for comfort. We were most impressed by the build quality and that these beds are made in Canada. When the bed was delivered, the two gentlemen who set it up went over the procedure for unfolding and returning the mattress to the cabinet. Very professional and courteous. I’d recommend this local business and their products to anyone looking for a space-saving bed.

Cindy Shantz

15:28 01 Jul 18

We recently bought a NewGen mattress and a cabinet bed because we were so impressed with the knowledge of the staff. Our mattress is very comfortable and the cabinet bed looks great in the guest room. (No one has slept on it yet, but I assume it will also be comfortable.) The two men who delivered the mattress and the cabinet bed were polite, informative and efficient. M & N Mattress has outstanding service and that is one of the reasons we decided to deal with them. We have no doubt that if we encounter any problems in the future that they will be dealt with, although we certainly don't anticipate any problems!

Kathy Karlsen

23:13 14 Jul 18

I have purchased a few mattresses over the years and M & N is without a doubt, the best place to get assistance and guidance on making that purchase. I would be hard pressed to go anywhere else, as the customer service and product quality is by far the best. They have always exceeded my expectations.

Jim Steeves

21:51 20 Jul 18

In store service was excellent, the delivery team was on time and courteous. The bed and the pillows have provided the best sleep in years. You guys provided all of the information required for us to buy the best bed we could. Thank you

Ramy Gerber

05:29 31 Jul 18

Wonderful experiences both at the shop buying the cabinet bed and when it was delivery. The cabinet bed allows us to have another guest room with usable space when we need it. The staff was helpful and attentive to answering our questions. The delivery people were polite, hardworking, and helpful as well. Highly recommend this Mattress Shop.

Jordan Woods

01:19 10 Aug 18

I would highly recommend the wonderful, helpful, friendly service at the M&M furniture store in Parksville. From the owners to the employees, all the staff are so kind. it does not matter what age you are younger or older, they are so willing and helpful.

Karen Taylor

20:37 24 Aug 18

M & N were very welcoming! They took their time listening to my specific needs and offered me their professional opinions and solutions. I would definitely go back! Thank you.

AJ Ewart

05:43 01 Sep 18

The original telephone contact gave me confidence as Sukh explained various concerns a first-time cabinet bed buyer may have. He suggested I visit the local outlet to better prepare before my decision! The help locally was invaluable...such a team they are despite the miles between their stores. Within 7 hours I had seen the ideal unit for my new home and it is on order to be delivered the day of my move-in. Seldom in my life have I been given such caring, no-pressure information to assist me with a big purchase. Thank you, M&N Mattress, Parksville, BC.

Diane Long

15:03 03 Sep 18

I purchased a Nex Gen mattress a few weeks ago and couldn’t be more impressed. The staff were so helpful and so informative, taking the time to let me try the range of mattresses. Within nights of sleeping on my new mattress I was able to cut my pain meds in half and now most nights are pain free. I also bought the adjustable base which allows me to get in just the right position to alleviate the pressure on my lower back. Works great for decreasing snoring and reflux too which have been issues, not to mention I’ve never been more comfortable reading in bed. Well worth the money. Only wish I’d purchased it a few years ago.

premi sandhu

18:29 12 Sep 18

What an amazing experience! I had no idea so much went into mattresses. The staff are very knowledgeable and know exactly what goes into a good night sleep, and they defiantly know there product. I would highly recommend anyone in the market looking for a new mattress to visit M & N! these guys are awesome!

Lorie Heshka

20:01 13 Sep 18

Sukh was so welcoming and gave us such great information that I am extremely happy with my new mattress and pillow. He treated my grandchildren so nicely also!! I will definitely go back to M&N when I need more for sleep comfort!

Patricia Allaby

01:12 02 Oct 18

We just moved to the Island. We met Suhke at the homeshow and bought a mattress. We are very happy with the bed and the service. We received it the day after we went to the store. It’s super comfortable. The delivery was prompt and they took away our old mattress. I would recommend M & N Mattress Shop.

Craig Gooding

03:32 02 Oct 18

We Have done business together for over 10 years, and it has always been a great experience. I am a builder of quality homes, and I always recommend them to my clients for bedding and furniture. Good people, good business.

Eowyn Christensen

20:52 02 Oct 18

I came across M&N Mattress Shop by chance and I happened to be in the market for a new bed. The staff are knowledgeable and very friendly. The whole experience was positive from the showroom to my room. Thanks M&N!

Justin Johal

06:38 11 Oct 18

I have enjoyed my new mattresses for several days now and I am satisfied with my purchase. I chose M & N Mattress Shop because they have some of the best mattress material for comfort, durability and overall value. I am pleased with not just the mattress but the personal service they provided especially with the care they took with the delivery process. I would recommend M & N Mattress Shop products and services to anyone. Thanks.

rcf

18:36 21 Oct 18

What great service. I had already mentioned this shop to a friend looking for a new bed. They had what she needed and delivered the next day. She's very happy with the bed and the whole experience. Then I found myself with a broken wheel on my bed frame. The shop went through their parts and found a suitable replacement. No charge. You can't get much better than that. The new wheel fit perfectly. I'll definitely be back when a new bed is needed and will continue to recommend this shop.

Kane S

19:45 17 Nov 18

Wonderful service from all staff at this local BC business. Delivered and setup right on time. Very courteous and helpful and removed our old mattress. We've had the mattress Ironman "Radiance Series" King-size for a week now, so comfortable one wishes to not get out of bed! Our only regret is that we put up for so long with sleeping on our old mattress and didn't do this sooner! Thanks again.

Des Moran

00:55 19 Nov 18

We are very pleased and impressed with the service we receive. We have dealt with this business before and certainly will do so in the future. We recommend them highly!

CA Aube

21:03 20 Nov 18

I purchased a cabinet bed. The quality of the piece is very good. Solid wood and the colour of the stain was what I expected. The mattress that came with it is a bit firm but it's higher quality mattress. Unit is well made, safety features like the latches on the inside add to the quality. It does need to "off gas". Delivered before promised - Excellent delivery service - on time, efficient.

Steve Taylor

18:04 01 Dec 18

Stellar products and even better service. A wonderful experience all round. This is the kind of place where they "go the extra mile" to make sure you are happy.

Rick Branger

14:43 05 Dec 18

We bought a NewGen split king from M&N. This bed is great! Everyone in the store was friendly and helpful. We received an incredible amount of information on the structure and manufacturing of the mattress. You sure can't beat their warranty AND they're local! The delivery guys were very efficient and helpful, They made sure we understood the controls before they left, and took the old mattress and frame away. One less thing for me to do! Keep up the good work!!! .

Tammy Exner

18:38 11 Dec 18

Love to shop local! Great experience at M&N Mattress - easy, fast, good service and low price. Had just what I was looking for and could deliver it in a few days. My first time shopping here. I'll be back.

Kimberly Anne Thompson

19:55 13 Dec 18

Excellent customer service and excellent mattresses! I have been an M & N customer for just about 2 years now and I have had only positive experiences shopping with them! If you're lucky, you sleep a third of your life... so it might as well be on an amazing mattress that makes for a great sleep! I am a Massage Practitioner and truly believe that getting a good sleep on a good mattress is very important and makes for good days and a happy, healthy life :)

Nigel 13

00:34 16 Feb 19

When I was looking for a king size bed ,M & N mattress shop took care of me from the Owner to the delivery people. They have a passion for finding what product best suits you and are a no pressure business. Also important is that they are a local business and I cannot wait to purchase more products from them and or recommend them to my friends and family

Rob Linschoten

01:04 21 Feb 19

We bought bed-side tables, a full bed with all the trimmings as well as a very nice box bed for future guests. In order to accommodate a short timeline M & N lent us a bed frame till our special order came in. Everything arrived on time, and as advertised. Before and after-sale support was excellent. We would not hesitate to buy from them again (like those pillows!) and highly recommend them to anyone who likes a good night's sleep. M&N rocks!

ruth sabourin

17:42 18 Feb 19

Very impressed they had great inventory. Including the only bed to buy kingsdown. The store was clean. The best part however was how helpful the staff was with out the pushy sales. Definitely recommend you get your mattress here.And the furniture with M&N

Trey Leduc

05:53 07 Mar 19

I was amazed hearing about all the benifits to sleeping on an adjustable frame, and so far it's been one of the best investments of my life! Delivery was amazing, the delivery guy was was able to quickly bring it in and set it up in my third floor apartment, considering the weight of the bloody thing and the route he had to take to bring it in, and he was very kind about it. He was very clear with instructions and demonstrations on how to use the adjustable frame, and was able to answer any questions I had. All in all, great service! I highly recommend!

Mavis Gooding

21:45 08 Mar 19

Service has been wonderful! We appreciate everything that you've done for us and all the time spent with us. We highly recommend this company!

Sheila Hamilton

16:42 13 Mar 19

This shop provides the best customer service! The customer service representatives are welcoming, engaged, understanding, empathetic & knowledgeable. We took our time examining & trying out various types of beds available, we did not feel rushed, & there was absolutely no pressure. They also offer in-home services after purchase; ie: repositioning your bed, adjusting the height, or adding a headboard at no cost. We are confirmed repeat customers!

Elaine Eddy

16:38 19 Mar 19

We were looking to replace our mattress and have been shopping for about 6 months weighing all options, spring, memory foam and latex. We had more information from M&N than all the others put together. We made our purchase and are very happy to have a great night sleep. Thank you.

Bernie Bauberger

18:52 19 Mar 19

The service in the store was friendly and fun. The delivery guys were careful and taught me how to work my beautiful cabinet bed. I highly recommend this store for all your bedroom needs.??

Tracy Levirs

17:48 16 Apr 19

We are very happy with the service we received from M&N Mattress Shop. We bought a living room set and they were very punctual with their time of delivery. They always phoned to confirm they were on their way and it was always within the time specified. We are very happy with our new living room furniture and our experience shopping with M&N Mattress Shop.

David Sahlstrom

00:15 26 Apr 19

I approached M&N on a charity basis to help a senior in need of a box spring and metal bed frame. Without hesitation M&N I was given both items free of charge. What a community spirit! These are the kind of businesses that are worth your support. A huge thank you from the recipient and myself.

aaron cunningham

00:13 24 May 19

Bought a cabinet bed from M&N and loved the experience of dealing with all of the staff. Everyone was very knowledgeable, professional and patient as they answered all of our questions. The delivery fellows were great and showed us how everything worked. Wouldn't hesitate to recommend them!

Steve Bromley

14:19 28 May 19

Very happy with my natural latex mattress. This business seems to have put in the work to offer quality products from quality company's and appear willing to stand behind their products. Management took the time to answer all my questions and I had many.

Christian Hachey

16:50 07 Jun 19

Very positive experience overall. Great price, knowledgable and patient staff. Even the delivery people were fantastic.

Jim Connor

17:57 05 Jul 19

Great local company. They go out of their way to ensure you get the perfect mattress for you. I found the first mattress I tried a little too firm, and they picked it up and dropped off a plush mattress that is just perfect. The delivery guys were so nice and really were great!

Carol Ham

01:43 06 Jul 19

So impressed with the excellent service we received! We found the perfect mattress that fit our needs and our budget! Highly recommended!

Barbara Niven

19:57 16 Jul 19

M & N Mattress is literally the best company I have ever done business with! Forgive me for this long post, but I need to explain why I am giving them a rave review. I am an actress on the TV series Chesapeake Shores who has been filming in Parksville on Vancouver Island for the past four years. That means I spend about four months a year in a hotel on location there. I have always had a terrible time sleeping in hotel beds, and one day I ventured in to the M & N Mattress Shop out of desperation to see if there was something to help me. When I walked in it felt like I was being greeted by family! They took the time to show me options, and also went out of their way to offer me one of their "sample" mattress toppers to use on top of my hard hotel mattress. I told them I would gladly pay for it, but they insisted I just borrow it to use while I was in town because my stay was only temporary while we were filming. Who does that? It was one of the kindest and best customer service experiences of my life. I also bought a pillow from them that was so amazing that I have since ordered two more to ship to my home in Los Angeles. When I got the new mattress topper and pillow set up in my hotel room, it was an absolute game changer! I slept so great that I kept commenting on it to the other actors on set. Because of that, Diane Ladd and Treat Williams both went to the store and bought pillows too. They both remarked how kind and wonderful the people at the store were. Thank you to all of you at M & N for all you did for us! I recommend you to anyone and everyone who is looking for an exceptional sleep experience. You can buy with a clear conscious, because these wonderful people are ethical instead of being only in it for the "sale". If you don't need something, they won't try and sell it to you. Instead, all you will get is the best night's sleep ever. Plus some new friends who feel like family. ??

Scrappin Sass

23:53 22 Jul 19

Very happy with the service I got from M & N Mattress Shop from the expert sales advice to the very friendly and experienced set up technicians who made a timely special trip to sort out a technical issue. Other stores would be well advised to take a page or two out of this store's play book!

Regina Aubrey

20:42 21 Aug 19

I first shopped for a mattress at M&N in 2012 when I bought a place on the Island. I was staying in a hotel as I didn’t have any furniture. The first thing I bought was a mattress and learning that I had no other furniture, they delivered and set up the bed for me the day of purchase. I returned to their store two weeks ago to purchase a cabinet bed and another bed. Their past service is what led me to not even consider looking around at other bedding stores. Their delivery was quick and the delivery crew so helpful in setting up the bed and taking an old one away. It’s truly no wonder they win awards for quality products and customer service!

Doug O'Brien

04:07 23 Aug 19

The staff were very knowledgeable and helpful in assisting us in choosing our new Cabinet Bed and we were extremely pleased with the quality and design of this well made unit. The delivery team was respectful, polite and assembled and demonstrated the features that are constructed with care using quality components. We are also impressed with the Commuity involvement by M & N and are proud to shop locally.

Susanne Loven-Skolnik

17:07 07 Sep 19

M&N Mattress made our buying experience a pleasure. The staff were knowledgeable and respectful. We immediately found what we wanted. We were fortunate to have next day delivery allowing us to enjoy our purchases in our home. Would recommend the SHOWROOM to anyone with a furniture need.

Doug and Cheryl Myers

01:13 08 Sep 19

I came in looking for a mattress topper for a twin bed and the staff went out of their way to find exactly what I needed at a great price. The shop is pleasant and the staff so helpful. I know where I will buy my next mattress. Thank you!

Chris Sheehan

15:35 08 Sep 19

We prefer to shop locally when possible and M&N Mattress Shop made the decision easy. My Mom recently moved to the area and needed a new mattress and adjustable bed frame. The store had several choices, as well as knowledgeable staff, who took the time to find the perfect combination. The delivery team were quick, polite and professional. Would recommend.

Greg Sabo

17:25 10 Sep 19

Great service, friendly staff and knowledgeable delivery people. I've slept on this mattress for 2 nights and my back feels so much better, I can't believe it. I thought Mark was overstating the benefits. My only regret is that I didn't buy it a few years ago.

Linda Stopa

16:28 19 Sep 19

Very happy with our cabinet bed purchase and would recommend M&N to anyone looking for a new bed. Staff was very helpful and the delivery guys were great. Wish I could remember their names to thank them! This was a great shopping experience.

Michelle Morgaine Evans

02:11 05 Oct 19

Great service, friendly and knowledgeable staff. I love my beautiful pine bed frame, and the mattress is super comfy!!! I love it. Delivery guys were friendly and respectful. I will definitely recommend you to other people. Thanks for delivering on time! Best to you all Morgaine

Kim Parcher

17:40 21 Nov 19

We bought a beautiful cabinet bed from M & N Mattress. It was our first experience with the store, and we were extremely impressed. Both the sales and delivery teams were helpful, knowledgeable, professional and very personable. The arrival of my purchased cabinet bed was delayed by a few days, (due to manufacturing not the store). On the day of expected arrival, I received a call from the store to ask if I needed a replacement bed until it arrived. Although not needed, I was extremely touched and thankful for the offer (as it was the Thanksgiving long weekend, and I had a houseful of company). We definitely recommend M & N Mattress Shop!

Nancy Henry

17:21 23 Nov 19

I purchased a cabinet bed. It is excellent quality and a great alternative for renters who cannot attach a murphy bed to the wall. They have a variety of styles and colours, and a variety of different mattresses to choose from. They were kind enough to store my bed for 2 months as my moving plans changed. Delivery and setup were great with no additional charges.

Adeline Jaworenko

10:22 05 Jan 20

I prefer to shop locally when I can and went to M&N Mattress. I was not disappointed, staff was knowledgeable and very helpful. Great experience.

Wanetta Beal

20:26 17 Jan 20

I love my IRONMAN mattress!!! I've had my bed for 9 years now and miss it when I'm away. In fact I decided to buy another one so my guests can enjoy it as well. The service that Mark and Neelam provide is nothing less than outstanding. Plus I get to keep my money local and support my community.

Darlene Ashby

19:15 03 Feb 20

Friendly atmosphere and very knowledgeable staff. They go above and beyond to help you in purchasing the right mattress for a restful, comfortable sleep. Best mattress I have ever purchased and now get the best sleep and wake up in no pain.

JoAnn Adam-Bland

02:30 19 Feb 20

Excellent customer service and great experience all around! We tried out a latex king mattress that wasn't quite firm enough for us and they did the comfort exchange for us no problem. We love this new firmer latex mattress! Would definitely shop here again in the future.

John Alexander

18:27 08 Mar 20

The salesman was very knowledgeable about their products and showed us a variety of adjustable frames and mattresses. Delivery was prompt. The delivery people had the bed was set up very quickly. We ended up making a purchase and are quite satisfied with the bed. that we chose.

greg harmeson

17:51 11 Mar 20

I have recently been diagnosed with a compressed fracture of the spine and was simply unable to get out of bed without experiencing a severe spasm and as a result forced to sleep on the recliner. We decided the best approach might be an adjustable bed and we decided to start the search at M&N beds . We explained our situation with Mark and he gave us a demonstration of how a new bed might help. Spending a few minutes with the bed Mark was recommending and realized fairly quickly that we were able to alleviate the pressure . We chose a Latex mattress and set by New Gen and are very pleased with our decision , excellent product providing a solid comfortable sleep which lives up to the claims , temperature regulating , pressure relief and well built. The sales and after sales service from Mark and the delivery and set up service from Eric and Troy was also very professional . All a great experience and we are very pleased to be able to work with a local company Greg & Jill Qualicum Beach B.C.

Barry Ainslie

21:35 11 Mar 20

Have bought two sets of beds, mattresses and accoutrements over the last 15 years and always without any issues. Recently had motorized bed issue that was resolved the same day by motor replacement. Best bed and mattress shop we have ever used!!

Caroline & Bernie Tardiff

15:50 06 Mar 20

My husband and I recently purchased a New Gen mattress and love it. Best sleep we have had in years! Thank you M & N for the great service!

Sandra Davis

20:37 20 Mar 20

Just got the best hideabed Canadian made, free delivery, excellent warranty.

Doug Allen

22:44 03 May 20

I found M&N Mattress Store one if not the best to deal with. Staff are knowledgeable, friendly and accommodating. They have the best products available as well the quality rocks. I have bought lots of furniture and mattress over the years and would not shop any where else, recommending them to everyone! Doug Allen

Sunmeet Kaura

13:25 09 Jun 20

I just went there with my friend to check out the mattress , but the prices and their excellent customer service made me buy the mattress so quickly.The staff guided us throughout the entire process and they were really helpful and it was definitely under my budget. I will definitely see you soon. Thank you so much for the help you guys did on that day.?

Gamer Girl

18:25 08 Jun 20

I'm impressed by M & N Mattress and it prompted me to write a review. They stand behind their product and will go out of there way to make sure you find the right mattress for you. I ended up with a Ironman mattress and it lives up to its reputation. I had shoulder, hip and neck issues and this mattress relieved that from day one. All the staff are great. The delivery guys are awesome, and very prompt and helpful. But most importantly, a big thank you to Mark. You are a fantastic business owner, but more importantly, a fantastic person. S, Roman, Nanaimo, BC.

Riya Sethi

04:30 07 Jun 20

I went their just to check out the mattress and stuff, but the prices and their excellent customer service made me buy that stuff. They have all kind of things, the staff is really helpful and definitely under your budget. I will definitely see you soon. Thank you so much for helping me out.

Carolyn Watts

20:03 16 Jun 20

We could not be more pleased with M&N Mattress! Every step of the way they helped us choose the right mattress for us and our budget. Their customer service was exceptional! I cannot say enough good things about them! We wont be buying our beds anywhere else, ever!!

Linda Hall

22:46 20 Jun 20

I cant even begin to say how happy I am with my new bed. After years of struggling with sleep, I've had two weeks of bliss. Sukh was the salesperson who helped me choose my bed. He was kind enough to show me a number of different mattresses and allow me to lay down on them to feel the difference. Never once did I feel pressure to purchase. He never made me feel rushed and explained everything about the quality of each mattress. I absolutely recommend this store to anyone looking for a new bed. Service was wonderful and my bed is the best piece of furniture I've ever owned.

Keith Gilbert

05:00 28 Jun 20

Every time I've been in their store it's been a wonderful experience! Personable. Helpful. Knowledgeable. Sincere. I truly feel like I'm important to them. Thanks folks! Keep up the excellent customer service.

Frank Gibbons

17:39 28 Jun 20

Friendly staff who was not pushy. We like to shop locally and I'm glad we did.Our chair is just what we wanted. Very comfortable.Thankyou, and may you continue to do well. Lynsey and Frank Gibbons

Sandra Bramhill

16:51 30 Jun 20

I have previously purchased first a bedroom suite in 2014 and a bed in 2018 and received such exceptional service that when my mother indicated she needed a new mattress, I knew the best place to take her. Shopping at M&N is easy. The staff are always available to answer any questions to help in your decision making and the delivery is quick, efficient and friendly. If you want exceptional service, go to M&N.

Breanna Dorman-Banks

14:28 27 Aug 20

We drove from south end Nanaimo and it was COMPLETELY worth the drive. AWESOME customer service! Walked away with a great sofa. Would highly recommend this mattress shop to anyone. Will be going back in the future. ?

Deb Mezger

19:10 22 Sep 20

We are very happy with our new mattress! Made a huge difference in our overall sleep! They are very knowledgeable and friendly. The men who delivered it were very professional and courteous., placed the mattress and removed all the wrapping! Great service?

Tina Wilson

23:40 22 Sep 20

From the time of selection to the delivery and taking away of the old sofa, M &N FURNITURE were great folks to work with. Many thanks

Christine-Rob Diett

03:44 17 Oct 20

Great selection ....excellent customer service to pick out what your needs are! Excellent delivery and pick up of old bed...as well as adding additional needs....would shop here again for sure!

rose richards

15:13 21 Oct 20

I was very pleased with the service. The saleslady was very helpful and pleasant. This is the second time I have purchased with them and if I am in need of some more furniture they will be who I go to. The delivery was excellent and the delivery men where very pleasant and polite.

Nanette Goodfellow

21:23 22 Oct 20

We recently bought a King bedroom set with mattresses for the king and also for our guest bedroom. We found the service and pricing excellent with a short wait to receive our order. Delivery guys were polite and curteous. We love our new ved! Highly recommend M&N ?

John A Jack

00:40 19 Nov 20

I bought an Angie Couch, the kind with two reclining sides that has a flip down middle for drinks and chargers. The experience was fast and informative and the staff were helpful but not pushy. The process after buying was smooth and well-thought-out. The delivery was scheduled according to my needs, and the delivery guys were responsive to my texts after their initial curtesy call. M&N took my old couch for a nominal fee, and I'm quite happy with our new couch to the point where I'm probably going to save to eventually buy the matching loveseat.

Peter Fischer

22:04 03 Dec 20

i bought a complete bed with frame and two night tables and very happy with excellent product and service. Highly recommended.

Judee Doyle

21:18 18 Dec 20

Excellent customer service, Wendy was very helpful. The set up at home was efficient and timely. The Hideaway Bed we purchased is perfect for our home, the couch is comfy and the bed also is very comfy. We would shop again at M & N Matress and Sofa Shop ! We are happy that it was handmade in Canada.

Darlene Freding

20:33 11 Jan 21

I went in to M & N mattress and sofa bought a wonderful canadian-made couch and chair 3 end tables a coffee table two glorious beds that are so comfortable they were fantastic with me in this store Teresa was amazing she's a lovely lovely sales representative the owner was fantastic extremely helpful delivered all of my stuff here there delivery crew two lovely young boys put it up brought it in made sure everything was working in operational was so careful with everything that I had in here so that there was no scratching damaging no shuffling along floors they were fantastic thank you so much will deal with you any and every time I need

bob sue

20:42 11 Jan 21

Again M&N Mattress came through. Negotiated price was good and timely delivery and set-up with old furniture removal was great. Thanks Bob and Sue

dale melnychuk

20:49 14 Jan 21

My husband and I went into this store a couple weeks ago to buy a new mattress! Ended up buying a king split with all the bells and whistles! It is so comfy, and came earlier than expected! Natasha was wonderful to work with....not pushy at all, but explained each detail thoroughly and quietly! The delivery guys were awesome, too! Carried extra furniture out to the garage, etc., etc.! Awesome group!

Judith Hall

21:21 15 Jan 21

I AM THRILLED WITH MY PURCHASE OF AN UPHOLSTERED HEADBOARD-BOADOIN HEAVEN- FROM M AND N MATTRESS. I WAS SO IMPRESSED WITH THE SERVICE IN THE STORE, DELIVERY WITHIN 2 DAYS. THE HEADBOARD IS A PERFECT GRAY, LOVELY MATERIAL, SLEEK AND PURE QUALITY FROM QUEBEC. I AM ABLE TO LET IT FREE STAND BEHIND THE MATRESS, IT IS SO STABLE. HIGHLY RECOMMEND THIS COMPANY FOR ALL KINDS OF FURNITURE. THEY "SHINE" !

Gail Moilliet

01:23 17 Jan 21

Went with a friend to buy her a new mattress ended up buying one my self!! I have been suffering from arthritis in my lumbar spine and the new mattress is giving me a much more restful sleep. Service was excellent delivery was within the window they advised. I will definitely recommend them to friends.

Renata Crowther

02:08 12 Feb 21

I have purchased a sofa and it didn’t work out for me. Next day I went back with my issues and I was delivered a different sofa that afternoon with no questions asked. I was amazed at the wonderful and prompt service. The sales representative Theresa was absolutely wonderful. I have also bought a couple of mattresses a while ago and same great service. Highly recommended!

Anne Jenkins

01:14 17 Feb 21

Very happy with my new couch and love seat. It's a lovely colour, very comfy and well made, in Canada! I am also pleased with the service I received while paying by lay away. Great friendly staff in the store, and delivery fellas were polite and careful. They wore masks in the house and were careful not to bang the walls. The store staff are even willing to look at the pillows, when I decided I didnt like the color of the included throw pillows. I can happily give this company a terrific review. I will definitely recommend this company! I am also looking at their cabinet beds. The most comfy hide a bed I have ever seen. I think I will start a lay away plan for one of those soon!

Oliver Gibson

22:42 05 Mar 21

From the moment we walked into the store we received helpful info and advice, and never felt pressured. The price was great and delivery and installation went smoothly. We would definitely recommend shopping at M&N if you are looking for a new bed in Parksville.

L&L

19:11 16 Mar 21

We needed a mattress for our murphy bed. Store was very helpful in choosing one. It is very comfortable and very reasonable in price. Free delivery in 2 days of purchasing. Highly recommend this store.

Dawn LaPeare

22:14 16 Mar 21

We needed help converting a sentimental 1980's waterbed into a comfy queen bed for our guest room. M&N chose the perfect mattress, perfect fit and comfort. The delivery guys were Covid-aware, friendly and respectful of our home. Always a great experience with M&N.

Chelsea McDonald

20:00 13 Apr 21

We were in a pickle on a Saturday afternoon and googled mattress store near me. M&N popped up as did many great reviews. One from a fellow co-worker about how great he was treated. My husband and I came in, let the team know of our situation and we needed a mattress to sleep on this evening. The team was so very helpful letting us know about their stock and what are needs were. We tried a couple mattresses and agreed on one. They discounted it for us and had it delivered to our house only hours later and their team took the old one away. Impressed with their quick and easy service - would highly recommend.

Michael Facey

18:32 30 Apr 21

We bought a sofa bed and chair at M & N. Service was great! Theresa worked with us to accommodate a smaller footprint and the sofabed is great. She also gave us a great deal on a floor model matching chair that had some sun fading. Delivery team was terrific, covid aware, fast, professional and cleaned up taking away all the packaging. Wendy and Theresa were super friendly and very responsive to our needs. Would definitely shop here again!

Sheri Miller

14:55 03 Jun 21

Fantastic service, great prices, amazing quality. All made in canada and solid furniture with tons of selection. Delivery was inexpensive and next day. Delivery guys were great.

Anne Howarth

00:03 09 Jul 21

I’d like to say a huge THANK YOU to M&N Mattress and Sofa Shop. I looked all around Nanaimo searching for a wooden dresser. On Saturday afternoon I stopped into M&N, and had terrific customer service from Sukh! As soon as I expressed an interest, he was on the phone immediately to the warehouse to see if they had one left. They did, and next he phoned the delivery service to see how soon they could get it on a truck. Sukh promised it for the following Friday, because Thursday was Canada Day. They delivered it Tuesday afternoon, 3 days early..... No waiting 4-6 months, it arrived in 3 days!! Their delivery team consisting of Eric and Calvin were friendly, professional and very careful, a real asset to the company. Service was wonderful all told. Anne H.

Marsha Smart

03:52 19 Aug 21

We received excellent service from start to finish at M and N Mattress. Purchasing was straight forward, delivery was on time and efficient, and our beds were set up and all packaging taken away. We were very happy with the whole process and would definitely shop here again.

Donald McKinley

19:17 04 Sep 21

Even in the midst of COVID 19, we drove to Parksville after a Google search. The staff were warm and inviting and spent a great deal of time explaining each product we asked about as well as offer suggestions to ponder We bought a Cabinet Bed and a Headboard, which we delivered, assembled. and packing material removed. I would recommend that you visit this store before making any decisions. Good Staff; Good Price; Good Products.

Annie Collier

19:49 12 Oct 21

We purchased a special ordered leather sofabed in May 2021. We are very happy with our purchase. The quality of customer service we received from the staff was excellent. Although the time line of the delivery was delayed due to Covid, M & N did an excellent job communicating with us on the status of the sofa. Buying local is definitely was great decision. The delivery men were both very careful, polite and excelland on their job.

M L

14:46 16 Oct 21

This place is solid, great customer service,and product knowledge. I have shopped here for beds and furniture. Their prices are the best I have found anywhere. I would recommend anyone from the Island or visiting from the mainland check out M&N. They will make your purchase(s) a positive experience.

Lissa Heyd

01:59 25 Nov 21

We have bought living room furniture and 2 beds from M&N ,they are awesome people to deal with.They are very helpful with fulfilling yyour needs.Delivery guys are courteous and pleasant..Over all very happy with thier service

David Colhoun

20:46 03 Dec 21

My wife and I have enjoyed a king Ironman mattress from M & N for 7 years. Recently due to a medical problem I was advised that I now have to sleep with my upper torso raised to about a 30 degree angle. Obviously my wife did not want me to raise the head of the entire bed by 30 degrees! We went straight back to M & N mattress for suggestions. Mark and Natasha, as usual, solved our problem right away by suggesting a split king adjustable bed with 2 NewGen mattresses. The unit was promptly delivered and set up, and all ready for my release from the hospital when I got home. The adjustable bed on each side really solves our problem. The New Gen mattress is every bit as comfortable as our previous Ironman, and even a bit more so. We would highly recommend anyone looking to solve a sleeping issue, including just upgrading your mattress, to go see Mark and Natasha. Their motto seems to be "We just want to make you happy."

Bente Nielsen

20:49 11 Dec 21

We lost the screws to our cabinet bed when we moved. I send a request to the M&N Mattress shop in Parksville, if they could help us out with 6 new screws. Not only did they accommodate our request, even our bed was bought elsewhere, they also delivered them right to our front door in Comox and no charge at all. Excellent service from Sukh and his team. Can’t wait to go and check out their store.

Barb Grasser

19:52 20 Dec 21

We were organizing help for a family desperately in need of basic home furnishings that had lost everything. M&N went above and beyond to help us with one of the much needed items. Thank you for helping make this families Christmas a little brighter and showing them how much people care. You are a great example of how businesses can give back.

Donna Mcaskile

23:09 08 Nov 21

Everyone was so helpful and supportive. Made my move so much easier.

Amanda Robb

17:23 20 Jan 22

I was looking for a protective mattress moving bag for my KS Ironman mattress and Mark at M&N was extremely helpful and friendly, he took down my number and called me back at the end of the day to confirm they found one for me and could come pick up free of charge! Great customer service!!

Susan Nelson

00:58 27 Jan 22

I love this store. We have had nothing but great service from them since we moved here in 2005. Keep up the great work ! and thank you, thankyou, thankyou.

Samantha Gilbert

04:07 04 Feb 22

We recently purchased a mattress from M and N and were so impressed we ended up also buying the bed frame and sofa we were shopping for from them as well. We found the quality of their Canadian made furniture the same or better than what we had looked at in other stores, the prices more economical, the service personalized and fun, and the timeline for delivery 7 weeks earlier than what others could offer. Thank you to the whole team, we were impressed by your professionalism and your commitment to helping us find the right product without ever feeling pressured.

allie wilson

22:58 10 Mar 22

I walked in and was welcomed right away by the friendly staff. Sukh offered a wealth of knowledge around mattresses, what works best in each format, and the perks of different models. His understanding of the products was clearly articulated, and I felt educated and supported in my purchase. Wonderful service right from walking in the door, to decision-making and purchase, and expedited delivery of my mattress. Down to earth people and an enjoyable, personal experience. Great service and a store I will definitely recommend to friends and family if you are looking for mattresses, beds, couches or chairs... so many beautiful options. The local, friendly service and community connection is lightyears ahead of the big box stores. Highly recommend. And great warranties on products!

matt h

04:17 02 Apr 22

What a mattress! Purchased a Pure Energy Iron Man mattress three weeks ago, and can definitely say they are as advertised. Day by day, my sleeps and REM have improved, and the aches and pains have greatly diminished. I used to wake up, cautiously get out of bed to avoid the first painful steps, then take 15 minutes to get the body to start to move properly again, now the moment I step out of bed I am in full swing. Pain and stiffness don't even enter my mind! No more sore feet or back. I find my body is more relaxed in general, I have more energy during the day and better workouts. Mark and Neelam were very kind people, and really cared about my experience with their company and products. They went above and beyond on the human level to be helpful, which I find is more and more rare in business these days... a 'no sales' atmosphere, very comfortable and refreshing! They set the bar for 'Family Owned and Operated'. Highly recommend you treat yourself... take some time to visit the M & N Team and test drive the Iron Man!

Bob Ashton

15:05 01 May 22

We recently purchased a reclining chair and have been very happy with this purchase. We were in the store on Thursday and it was delivered set up and ready to be enjoyed by noon the next day. We are very happy campers.

Ann O'Donnell

19:29 15 May 22

The bed I purchased is so comfortable and such a lovely piece of furniture. The overall customer service has been first class. Thanks to the whole team.

Victoria Comer

23:04 21 Jul 22

We live in Parksville and were looking for new bedroom furniture. We were delighted to hear that M & N stocked trendy, quality bedroom sets for really amazing prices. Not only that but the pieces we bought were made in BC; good for the local economy AND environment (less pollution due to shipping). There was an mistake made with our custom order, which was partially our fault, but the amazing customer service meant that it was taken care of without any cost to us. To top it all off the delivery people were polite, efficient, and skilled. Honestly we would not hesitate to purchase our future furniture needs from M&N.

Konrad Langenmaier

23:17 21 Jul 22

Seriously, if you are looking for furniture you really really really should go in and talk to the people at M&N. We were in the market for a new bedroom set and looked all over Nanaimo (We thought the bigbox stores would have good deals). M&N had a bedroom set that was perfect for us, they even helped us with a custom order as we wanted a different colour scheme than the one in the shop. There was a hicup with our order but Suhk helped us out with no additional cost, even though it was kinda my fault that the order got mixed up (Sorry about that Suhk, if you are reading this review). The delivery guys were awesome, the people in the store were awesome. The prices were awesome. We will buy from M&N again, absolutely! Pros: Excellent prices High quality pieces Locally made Excellent service Excellent communication Cons: Not sure yet

Steven Orcutt

22:35 13 Jun 22

Absolutely fantastic staff and a great deal for the best product I have ever seen.

Shelley McNaughton

14:42 25 Jul 22

I had literally just returned home with a mattress on top of my jeep that I got off a local buy nothing site when my phone rang. It was the lovely people from M&M Furniture in Parksville informing me I won a mattress. I chuckled at the timing. I had entered an online contest a few weeks ago. I love love love my brand new and unexpected gift. My 2 dogs and I have had an excellent sleep every night since the two kind, efficient, friendly delivery guys delivered my mattress last week. I highly reccommend this local Parksville business.. A thousand thank you's..

Bj Porter

16:30 25 Dec 16

We purchased an IronBed 3 years ago from M&N Mattress Shop ,received great service from knowledgeable staff that helped us understand why their mattress was the right choice for us. After just one night of perfect uninterrupted sleep I was hooked , no morning back stiffness , refreshed and ready for each day . 3 years later my mattress is still in perfect shape , no lumps , no indentations and each night I look forward to another amazing sleep and expect to for another 20 years. If you are considering one of these beds you will not be disappointed.

elaine strome

19:23 10 Mar 18

Just purchased a cabinet bed. My space is limited and its always nice to have room for guests. The cabinet makes a nice piece of furniture as well. The delivery guys showed me how it works and were courteous and clean.

Patty Matranga

20:58 13 Apr 18

I recently had the pleasure of visiting M&N Mattress Shop and trying out an ironman mattress. The owner, Mark was very helpful. I left the store with a latex pillow. The pillow provides firm support and is the most comfortable pillow i have ever used. The next time I need a new mattress, I know who i will be contacting. Thanks again Mark.

Beth Smith

19:50 21 Jun 20

We wanted to replace a bench with storage for the entrance of our house and they phoned around to get the fabric we wanted and the best price. The item arrived as ordered and it was delivered promptly. All service was professional. We are happy with our new bench.

Tracy Eeftink

13:39 05 May 21

We went to M&N Sofa because a family member recommended it. We have previously been disappointed with past furniture purchases at other supposedly good furniture places. We want this to be our last sofa purchase ever so we felt confident with the warranties and the quality assurance from M&N sofa. The young men that delivered the sofa were very kind and helpful thank goodness, we wouldn't have been able to move all that furniture around ourselves. We like our sofa so much that I don't want to leave home, I just want to look at it and sit on it all the time now.

petra janusas

17:06 13 May 21

We had purchased an IRON MAN mattress 8 yrs. ago and a couple of months ago had some issues with it, so luckily it was still under warranty and we were able to purchase the "new and improved" version, with just paying the difference in price. So far, we are very pleased with the new mattress and also with the services that were provided by all of the staff at the store.

Janet Farooq

03:45 28 Aug 21

My new ironman bed was definitely worth a rather long delivery time. It is very comfortable and relatively easy to use the various functions.. all through a remote,. The two young delivery fellows were very quiet and respectful while assembling all the electronics etc. Very satisfied.

Margaret Kavanagh

23:04 25 Oct 21

The service was great even when a mistake was made. They took ownership of the error and corrected it promptly. It is a quality product and I would definitely recommend this shop.

Bonnie K

23:44 13 Nov 21

I have had an Ironman bed for five years. Great service and information given by Sukh. It's a very comfortable mattress. I especially enjoy the zero gravity feature for sleeping.

Dan Welton

17:36 18 Nov 21

The sales person was knowledgable and friendly, listened to what we wanted and showed us several options. The prices were competitive and made supporting a local business that much easier. Delivery was as promised, on time and the guys were friendly and polite. All Covid protocols were followed by all the staff we met. We would recommend M&N to anyone wanting a quality bed.

Jim&Heather Smith

22:57 19 Jan 22

After research and on the recommendation of a friend, we recently purchased an Ergomotion 630 TwinXL adjustable bed, mattresses, mattress pad & king sheets. We spent time testing many beds, under the guidance of Neelam who took time to explain so many aspects of beds, bedding. and sleeping - quality being key. We received the product within a week, with excellent service by two employees, who also took time to explain certain features. Thank you M&N staff for your excellent service and long term commitment to our community.

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